FAQ

Discuss your doubts and find inspiration to transform your spaces with confidence and practicality.


  • 1. How to clean the tiles after building work?

    Post-construction cleaning requires special care! Therefore, we bring important tips for you to ...

    Post-construction cleaning requires special care! Therefore, we bring important tips for you to clean the tiles without damaging the surface. Check out below:

    • Start by sweeping the room with a soft broom to remove dust and loose dirt;
    • Use products suitable for post-construction cleaning, which are stronger and more effective against heavy dirt.

    Important: Read the manufacturer’s instructions and dilute the product in the correct proportion. Test the product on a small area before applying on the entire floor. Use only the diluted solution and never the pure composition of the product.

    Important tips:

    • Let the cleaning solution act for about 10 minutes on the floor;
    • Gently rub with a soft sponge or fiber specific for ceramic floors and polished surfaces;
    • Remove excess product with a squeegee;
    • Rinse the floor with clean water;
    • Dry everything with a soft cloth.

    Extra tips:

    • Avoid steel sponges, abrasive products, acids and all-purpose cleaners, which can damage the surface;
    • If in doubt, talk to an expert.

    Follow this step by step and ensure the complete and safe cleaning of your environment for much longer!

  • 2. How to do daily cleaning?

    How to clean your new Elizabeth flooring daily? To keep your home always clean and cozy, follow ...

    How to clean your new Elizabeth flooring daily?

    To keep your home always clean and cozy, follow these tips we have prepared for you.

    1. Say goodbye to dust:

    Start by vacuuming or sweeping the room to remove dust and small debris.

    1. Magic mix:

    Prepare a homemade solution with creamy soap, vinegar and water.

    Use a soft, damp cloth to apply the mixture and remove light dirt.

    1. Heavy cleaning:

    For heavy cleaning, use brand-specific products and follow the manufacturer’s instructions on the package for a perfect result.

    With these simple tips, you ensure a clean, fresh and dust-free environment at all times!

  • 3. What is the shade classification in the packages?

    Each Elizabeth series has a special classification that indicates its shade variation. This info...

    Each Elizabeth series has a special classification that indicates its shade variation. This information can be found on the product packaging. But what does each classification mean?

    V1: No shade variation: the pieces have the same color.

    V2: Slight shade variation: you will find pieces with very similar colors, but with subtle differences.

    V3: Moderate shade variation: the pieces present more varied colors, creating a more natural effect.

    V4: Substantial shade variation: the pieces have very different colors, providing a striking look.

    Be aware: This shade variation is intentional!! Elizabeth products are made to reproduce natural stones, woods, marbles and cement, bringing the beauty and authenticity of these materials to your project.

    With so many options, you are sure to find the perfect shade variation for your style and your environment. Explore the variety of Elizabeth tiles and let your creativity flow!

  • 4. What should be done before installing or laying the tiles?

    Before you start laying your Elizabeth flooring, check out some tips to ensure an impeccable res...

    Before you start laying your Elizabeth flooring, check out some tips to ensure an impeccable result in your environment.

    1. Everything alright?

    Compare the reference information, size and tone of the tiles with the invoice. Make sure everything is according to what you bought.

    1. Prepare the environment:

    To get an idea of the final look, set a panel with randomly selected pieces from different boxes. This way you can check if the result is what you want and ensure the visual harmony of the environment.

    1. Count on us!

    Elizabeth cares about offering high quality products to you. By following these tips and counting on our support, you guarantee a perfect installation and an even more beautiful environment.

    Elizabeth: it goes with everything that suits you!

  • 5. Can I use bleach on porcelain tiles?

    Elizabeth’s products are beautiful and resistant, but to ensure that it stays that way for...

    Elizabeth’s products are beautiful and resistant, but to ensure that it stays that way for much longer, it is important to take some care when cleaning. One of them is cleaning with bleach.

    Therefore, avoid using pure bleach! It can damage the tile and take away the shine of the place.

    Pay attention: Bleach can be used safely, as long as it is diluted in water before application. Apply carefully and according to the manufacturer’s recommendation! Your floor will be clean and protected.

    Also remember:

    • Dilute bleach before use.
    • Apply carefully.
    • Test on a small area before applying on the entire floor.

    With this simple care, your floor will be beautiful and shiny for a long time!

  • 6. Where to apply tiles with slip resistance?

    Slip resistance: safety for you and your family! Floors with slip resistance are suitable for ou...

    Slip resistance: safety for you and your family!

    Floors with slip resistance are suitable for outdoor and wet areas. This feature prevents slips and falls, especially in places where people walk barefoot, such as decks, pool edges, and balconies.

    But how to choose the right flooring?

    Pay attention to the FFO use class: This is a classification for flat outdoor areas, ensuring maximum grip and safety.

    Slip resistance: Choose floors with a coefficient of friction above 0.4. The higher the coefficient, the greater the grip.

    Also remember:

    Pay even more attention in areas with water accumulation! Use only FFO-grade flooring.

    Sunscreen and suntan lotion may increase the risk of falls. Slip-resistant floors ensure more safety for you and your family.

    Choose the floor that best suits you and make your home safer and more comfortable!

  • 7. What is the difference between Rectified and Bold finish?

    When choosing the perfect floor for your project, it is important to understand the difference b...

    When choosing the perfect floor for your project, it is important to understand the difference between Rectified and Bold finishes. Check out the definitions and advantages:

    Rectified: The pieces are cut with diamond discs, ensuring a perfect fit and smaller seating joints, between 1 and 2 mm. That is, straight and precise edges!

    Advantages:

    • Cleaner and more uniform look: Perfect for those looking for a modern and sophisticated environment.
    • Less grout: Less grout, ensuring less cleaning and maintenance work.

    Remember: Installing rectified tiles requires skilled labor and high-quality grout for a good result.

    Bold: Slightly rounded edges: The pieces have rounded edges, providing a more rustic and traditional look.

    Advantages:

    • Larger joints: The joints between the pieces are usually larger, between 3 and 5 mm.
    • Cozier look: Perfect for those looking for a welcoming and classic atmosphere.

    Remember: Installing bold finish tiles requires skilled labor and high-quality grout for a good result.

    Which finish to choose?

    The choice between rectified and bold depends on your style and needs. Check:

    • If you are looking for a modern and clean look, the rectified one is the best option.
    • If you want a rustic and cozy look, the bold one is the perfect choice.

    Remember: Consider the size of the room! In small environments, rectified tiles can expand the space visually.

  • 8. What are the different types of finishing?

    Choosing the perfect flooring for your environment goes far beyond color and style. Elizabeth of...

    Choosing the perfect flooring for your environment goes far beyond color and style. Elizabeth offers a special touch to your decor. However, with so many options available, which finish to choose?

    Check out the main types of finishing below:

    Satin (AC): Soft and matte touch, perfect for those looking for a cozy and versatile environment.

    Natural (NA): Light and dull texture, bringing a faithful reproduction of nature to your environments with a rustic and cozy look.

    External/Outdoor (EXT): Perfect for outdoor areas such as balconies, backyards, swimming pools, and facades. Anti-slip tile, ensuring comfort and safety.

    Glossy (BR): Intense and elegant shine, ensuring sophistication and charm for your environment.

    Polished (PO): Extremely smooth and shiny, easy to clean and perfect for those looking for a sophisticated and modern look.

    Matte (MT): Matte finish, ensuring style and versatility for your environment.

    Remember:

    The choice of the perfect finish depends on the style of your environment, the type of area to be covered and your personal taste. Talk to one of our experts to help you choose the floor that best suits you.